Blain Supply

  • Front End Manager

    Job Locations US-WI-Waukesha
    Posted Date 1 week ago(12/3/2018 11:44 AM)
    Requisition ID
    2018-6755
    # of Openings
    1
    Job Class
    Retail Store
    Category
    Customer Service/Support
    Position Type
    Regular Full-Time
  • Overview

    Founded in 1955, Blain's Farm and Fleet is a specialty retailer with privately-held stores in the Midwest. Our philosophy is simple: offer the hardest working people in America an honest value and the best customer service. We do this by carrying the best brands at the lowest price possible, and hiring and training talented, hardworking people. As a member of the Blain’s Farm & Fleet family, you will benefit from a stable work environment, family-owned company that is closed on major holidays and offers a comprehensive, competitive benefits plan.

    Responsibilities

    This position will assist store operations with supervision, training and support of front end store personnel with a focus on procedure compliance and improving customer service. Additional responsibilities include, but are not limited to the following:

    • Provide policy and procedure support and training for front-end store operations.
    • Respond to customer service complaints regarding front-end store operations.
    • Develop and maintain procedure and policy documentation for front-end store operations.
    • Provide in-store front-end training and support for new store openings.
    • Provide in-store training for workforce management systems.
    • Assist Accounting and Payroll with store issues as needed.
    • Train all cashier functions including, customer service, Best and Sales etc.
    • Demonstrate awareness and compliance with Loss Prevention and safety policies and/or procedures.
    • Assist with intra and inter-department projects and responsibilities as assigned.
    • Attend Grand Opening events and assist as appropriate.
    • Provide store support for workforce management systems.

     

     

    Qualifications

    • Candidates must have three to five years of retail experience
    • Strong communication, both verbal and written
    • Ability to work with confidential information
    • Able to work nights when needed and at least every other weekend
    • Able to pass pre-employment drug screening and background checks

    Benefits:

    • Healthcare*
    • Paid Holidays and Paid Vacations*
    • 401(k)*
    • Profit sharing*
    • Parental leave*
    • Flexible work schedule
    • Associate discount program
    • Exciting and engaging work environment
    • Short and long term disability and life insurance

    *Elgibility Required

    Job Class

    Retail Store

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