Blain Supply

Front End Manager

US-WI-Verona
2 weeks ago
Requisition ID
2017-2832
# of Openings
1
Job Class
Retail Store
Category
Customer Service/Support
Position Type
Regular Full-Time

Overview

Founded in 1955, Blain's Farm and Fleet is a specialty retailer with privately-held stores in Wisconsin, Illinois, and Iowa. Our philosophy is simple: offer the hardest working people in America an honest value and the best customer service. We do this by carrying the best brands at the lowest price possible, and hiring and training talented, hardworking people. As a member of the Blain’s Farm & Fleet family, you will benefit from a stable work environment, family-owned company that is closed on major holidays and offers a comprehensive, competitive benefits plan.

Responsibilities

This position will assist store operations with supervision, training and support of front end store personnel with a focus on procedure compliance and improving customer service. Additional responsibilities include, but are not limited to the following:

  • Provide policy and procedure support and training for front-end store operations.
  • Respond to customer service complaints regarding front-end store operations.
  • Develop and maintain procedure and policy documentation for front-end store operations.
  • Provide in-store front-end training and support for new store openings.
  • Provide in-store training for workforce management systems.
  • Assist Accounting and Payroll with store issues as needed.
  • Train all cashier functions including, customer service, Best and Sales etc.
  • Demonstrate awareness and compliance with Loss Prevention and safety policies and/or procedures.
  • Assist with intra and inter-department projects and responsibilities as assigned.
  • Attend Grand Opening events and assist as appropriate.
  • Provide store support for workforce management systems.

 

 

Qualifications

  • Candidates must have three to five years of retail experience
  • Strong communication, both verbal and written
  • Ability to work with confidential information
  • Able to work nights when needed and at least every other weekend
  • Able to pass pre-employment drug screening and background checks

Benefits

  • Stable, debt-free company
  • Privately held/Second generation family owned and ran
  • Closed on Holidays
  • Profit Sharing
  • Great Comprehensive Benefits (full-time associates)

Job Class

Retail Store

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