Blain Supply

Service Center Manager

US-WI-Monroe
3 days ago
Requisition ID
2017-2288
# of Openings
11
Job Class
Retail Store
Category
Automotive Service
Position Type
Regular Full-Time

Overview

Founded in 1955, Blain's Farm and Fleet stores are specialty retailers that consist of privately-held stores in Wisconsin, Illinois, and Iowa. Our philosophy is simple; offer the hardest working people in America the best brands and an honest value, with the lowest price possible, and the best customer service. Some of the benefits you gain by working for us include: working for a stable, debt-free company, closed on major holidays, and having a comprehensive benefits plan. 

Responsibilities

The Service Center Manager would oversee the Service Technicians and the Automotive Service Center department.

This can include, but is not limited to:

  • Customer Service
  • Provide technical assistance to Service Center Technicians and support
  • Directing and training Service Technicians and support
  • Attending annual training seminars
  • Assigning tasks/jobs to the Service Technicians and support
  • Perform all Service Technician, Service Desk Coordinator, and Service Center Assistant Manager duties
  • Conduct daily shop goal assessments to the company’s expectations/budgets
  • Drive customer and company vehicles
  • Assist in controlling Service Center expenses (payroll, claims, supplies, etc…)
  • Demonstrate awareness and compliance with Loss Prevention and Safety policies and procedures
  • Maintain and repair Service Center equipment
  • Conduct 45-90 day and annual performance evaluations

Qualifications

  • Must possess a valid drivers license
  • Great communication skills
  • Associate’s Degree in Automotive Maintenance is preferred
  • Prior Automotive Maintenance experience is preferred
  • Prior supervisory experience preferred
  • Prior Retail experience preferred
  • Able to work nights when needed and at least every other weekend
  • Able to pass pre-employment drug screening and background checks
  • Able to attain an ASE Certification in A4 Steering and Suspension and A5 brakes
  • Must possess or have the ability to obtain forklift certification
  • Ability to read and speak English and communicate with customers and co-workers


Benefits:

  • Stable, debt-free company
  • Privately held/Second generation family owned and ran
  • Closed on Holidays
  • Profit Sharing
  • Great Comprehensive Benefits

 

Job Class

Retail Store

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